Shipping Policy

DHL Express Shipping
We ship parcels by DHL Express, which is very reliable during the special period. The shipment is from China, and it takes only 4-7 days to arrive in the US or Europe. Order more than $100 to get free shipping.

Processing Time
Please allow 1-3 days processing time for your order to ship.

Shipping Delay or Lost
If you do not receive the product within 15 days, we shall refund the shipping fee to you as our apology. If you do not receive the product within 30 days, you can request a full refund in 60 days after you place the order, and we shall agree with it.

Contact us
Please always feel free to contact us:
e-mail: info@thicklashes.cn
phone: +8617515762227
Instagram: plumagelashes